Microsoft Dynamics CRM

Microsoft Dynamic CRM solution is flexible, easy to use and engineered to fit your business. It can transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base.

Enterprises worldwide have benefitted from MS Dynamics CRMs familiar and intelligent marketing capabilities, to market more effectively, improve productivity and gain actionable insight into marketing efforts. Ray Business Technologies provides implementation & Technology Consulting Solutions on Microsoft Dynamics CRM to automate entire sales and support processes. We also help companies to create a custom solution. With our strategic and integration experience to complement Microsoft Dynamics CRM, you’ll have a solution that can be quickly implemented to help increase productivity and profits. And since Dynamics also integrates easily with familiar applications like Microsoft Office and Outlook™, your team can begin seeing results in a shorter span of time.

Raybiztech has implemented Microsoft Dynamics CRM projects for a number of small and medium sized businesses on time. We are Microsoft Partner and have deep expertise on Microsoft CRM implementations, Microsoft CRM customization, and CRM upgrade. We have excellent experience on Versions 4.0, 2011, 2013 and Online CRM.

Our experienced Dynamics CRM Development team has executed multiple projects, which utilize the existing features of Dynamics CRM and pass on the cost and time benefit to the customers. Our dedicated Dynamics CRM development team is well appreciated by our customers for our expertise, quality of work and commitment to business growth of our customers.

Microsoft Dynamics CRM Services:

  • Microsoft Dynamics CRM Architecture Solutions
  • Microsoft Dynamics CRM Functional requirements analysis
  • Microsoft Dynamics CRM Implementation & Optimization
  • Microsoft Dynamics CRM Customization & Development
  • Microsoft Dynamics CRM Integration with ERP, CMS and other 3rd Party systems
  • Microsoft Dynamics CRM Upgrades & Migration
  • Microsoft Dynamics CRM Development  
  • CRM Process Alignment and improvement
  • Microsoft Dynamics CRM Installation and configuration
  • Microsoft Dynamics CRM Data profiling, cleansing and preparation
  • Microsoft Dynamics CRM Infrastructure design (e.g. app server Clustering)
  • Microsoft Dynamics CRM Testing services
  • Microsoft Dynamics CRM Training

Ray Business Technologies has deep expertise in Microsoft Dynamics CRM

raybiztech dynamics crm consulting

Microsoft Dynamics CRM Consulting Services

We have strong expertise in various industry domains in the areas of CRM, Business Processes, productivity measures, sales force effectiveness etc. Our functional experts can visit, discuss with your team, understand your Business Processes & future requirement and suggest best ways of implementing Dynamics CRM into your esteemed Organization.

raybiztech dynamics crm customization fecilities

Microsoft Dynamics CRM Implementation

Raybiztech's Functional and Technical team has always helped our clients with on-time turnkey solution. Being end user friendly, our team can educate sales teams on Microsoft Dynamics. MS Dynamics CRM has inbuilt customization facilities, which can lead to faster preference setup resulting faster implementation.

raybiztech dynamics crm enhancement support serviees

Microsoft Dynamics CRM Support and Enhancement

We have got recognition from our domestic and international clients in world class support and enhancement services. Being a software development company, we have strong expertise in Microsoft technologies. Our development team has Microsoft certified software programmers in Dynamics.

Why Microsoft Dynamics CRM:

  • Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes. So can you for sure.
  • Plan and track activities, tasks, budgets and details for each marketing activity.
  • Set up product catalogues, price lists and discounts for optimal offers.
  • Tailor messages and offers to highly targeted lists.
  • Save time and money with reusable campaign templates.
  • Use predefined workflows to streamline processes and approvals.
  • Create Internet landing page for campaigns without any coding.
  • Easily create marketing plans with embedded document management capabilities.

No matter how complex your sales process, Microsoft Dynamics CRM can help you quickly qualify sales leads and opportunities, streamline your sales strategy, and help your sales force access critical customer information. So quickly create demand and generate new business with Dynamics CRM.

MS Dynamics can quickly transform customer information into action. Your marketing team will have deep insights into your customers' unique needs and preferences with built-in reporting and analysis tools. It helps your marketing teams to generate repeat business and create strong sales pipeline. You can pinpoint your marketing efforts with:

  • Natural-language queries to instantly segment customers or prospects
  • Highly targeted lists and associate them with campaigns.
  • Personal or public views for reuse.
  • Share target lists with colleagues and vendors.
  • Exporting lists into multiple formats for bulk email or direct-mail communications.

With MS Dynamics CRM, your teams can respond faster to customer service issues and empower your service organization to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability. Microsoft Dynamics CRM provides functionality for:

  • Account and Contact Management.
  • Case and Interaction Management.
  • Product and Contract Management.
  • Knowledge-Base Management.
  • Service Scheduling.
  • Workflow across Teams and Groups.
  • Service Reporting and Analytics.

MS Dynamics helps you to collaborate at every level - and give everyone access to the business process best practices that can make them more effective and efficient business decisions. So you are able to share information across your organization and stay productive. MS Dynamics helps you to:

  • Boost productivity with personal, team or organisational workflows.
  • Dynamically assign tasks to the most appropriate resource using configurable rules.
  • Accelerate approvals using predefined workflows.
  • Automate follow-up with predefined triggers.
  • Set alerts and reminders for campaign milestones.

MS Dynamics can import data effortlessly from other sources into Microsoft Dynamics CRM. You can use predefined data-mapping rules or create new ones on the fly.

It cleanses your data intelligently to eliminate duplications and decrease your cost per engagement (CPE). MS Dynamics helps you to:

  • Measure your marketing success with key performance indicators (KPIs).
  • Gain business insight with flexible dashboards and inline data visualisation.
  • Follow key marketing objectives with comprehensive goal-tracking capabilities.
  • Identify trends and allocate resources with powerful predictive analytics.
  • Use robust data cubes for trending analysis.

Sales & Marketing teams need to be flexible and mobile and MS Dynamics helps them to Access customer data from any web-enabled device anywhere, anytime. They can Track budgets and push through approvals while on the road or Create or update campaigns on the fly.With Microsoft Dynamics, your teams can update, qualify or assign leads while on the road and Track key marketing metrics with rich offline reporting virtually from anywhere.


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